No fault of The Waterfall we could not have our ceremony outside but that was due to the heat wave. If you plan to have an amazing wedding where no stone is left unturned its the THE WATERFALL or nothing . they ask you to chose in advance but ended up providing different food Unfortunately since we moved your date once and effectively lost two dates of revenue, we cannot offer to move any of your deposits to a future event. I highly recommend The Waterfall! John and I would recommend The Waterfall to anyone who is looking to have a special event. Regardless of this review, w My husband and I had our wedding at the Waterfall on Nov. 12, 2016 and it was a truly wonderful experience. Best place to get married in Delaware. She stayed in communication with our coordinator and made sure that everything ran smoothly. Highly Recommended!! VENUE: This one is pretty easy to see, one walk through and you can tell how gorgeous the ceremony will be outside among the marble columns and green gardens. I am so pleased to hear that you were happy with everything! The staff are all wonderful and they'll go above and beyond on your day to make it easier on you. The staff demonstrated the ability to execute my wedding vision flawlessly and with excellence. I have no words to express my gratitude for such an amazing night. David. ly, professionally and with such kindness. t the wedding has been raving about it. Throughout the wedding planning process, we kept in touch with David, and bounced ideas with him on what our vision was for the day. The Waterfall - Delaware Weddings [rev_slider waterfall] The Waterfall 3416 Philadelphia Pike, Claymont, DE 19703 | phone: 302-792-2600 | fax: 302-792-0120 Visit Website [tabby title="About The Waterfall"] The Waterfall is proud to announce that its facility is undergoing a multi-million dollar renovation project. I cannot thank you enough was well. The food was plentiful, delish and hot! The food, cake, dessert (which had 6 stations), open bar, wedding planning, decorating, cleanup, gratuity and NO tax was all included in the price per person. aughter's event specialist and she was very attentive, accommodating and personable. I spoke with the owners regarding the payments you have already made. So many options our guests raved about for weeks after the wedding. It was a lot of money. Definitely consider this place for your wedding. There were soooo many dessert options it was inane. This of course was after our rehearsal started late, because valet didnt know there was a rehearsal and told the people who arrived before us they may be in the wrong location, so they left and went to the rehearsal dinner venue. edding day so special and we couldn't have asked for a better person to work with! She was always there when I needed her through the planning and any questions she kept me calm, my husband and I always felt she put our best interest first. These characteristics continued throughout the evening even with the dessert bar! It all began with our event coordinator, Nicole, who was there for us every step of the way. Thank you to everyone involved with our wedding! The food, delicious and plentiful, was presented in a creative and attractive manner. We would have liked to tasted the cake when it was cut. Our wedding was originally scheduled for May 2020 but had to reschedule for 2021. Both in the cocktail hour and in the bridal suite. Jessy was amazing!- she has a very relaxed and calm demeanor which helps to balance out the craziness that every bride feels prior to their wedding. Their coordinators are a pleasure to work with and their staff is super friendly. We booked because the price was right and what was included sounded amazing. Everything was beautiful. I am eloping. It was an absolute pleasure working with Nicoleta in the months, weeks and days leading up to the wedding. I did receive my refund for the cake design I paid for which was not included. -Nicole Let me start off by saying what an AMAZING venue!!! Thank you all again for everything! Attention to that detail would have been appreciated. ), Jessy made sure we had music and were able to start the ceremony as planned until the back-up DJ arrived in time for the reception. We truly had the best night!!!!! It is an absolutely gorgeous ballroom! This venue goes above and beyond to make your wedding night a dream come true! I honestly felt bad bc they were doing the best they could and I had to remind my guests to be courteous so not their fault but the outside and inside bars couldve been opened to avoid this. Our wedding was absolutely perfect thanks to each one of you! Perfect venue! We never wanted for anything! ng with you, so I will absolutely let her know you mentioned her. We can't wait to perform at the 10+ weddings we have on the schedule with The Waterfall this year. my guests who then in turn were anxious and annoying to the bartenders. ication, professionalism and flexibility were evident in every interaction but especially in the results. We worked with Jessica from beginning to end and she was amazing! Dan, the manager, worked with us throughout our planning, including the modifications that had to take place due to COVID-19. The Cascade Ballroom can accommodate up to 325 guests. OMG she is awesome she did everything she could to work with us and make my wife's dream wedding come true!!! From the very beginning all the staff there was so extremely nice and always available to help answer any questions or concerns we had. A flawless team provided us a flawless day and we couldn't be happier. Every question we had she answered right away. After we had given her our address, she commented on how our high schools were competitors of each other, and stated "your the enemy" as if we were still in high school. The entire staff went above, and beyond to make every moment so special! Most weddings you just have cake and maybe an ice cream bar. At one point one of the guys, (now i forget his name) ,in the middle of an almost melt-down during the wedding, i asked him "Hey can you just get people out of my way so i can go upstairs because everyone keeps coming up to me!" It is still heartbreaking to know all the time and energy I put into our wedding along with my continuous communication and attention to detail, was for a less than perfect day thanks to the staff at the Waterfall. Words do not do the Waterfall and its staff justice. She was truly amazing, she did everything we asked of her, and never left our side the entire night. We absolutely loved the venue and had such an amazing wedding! Eye-catching details like ornate columns and a gently cascading fountain fill the space. All a parent wants is to have their child's wedding day be all they dreamed it could be and the Waterfall made her dreams come true. I really love The Waterfall. Everything was BEAUTIFUL! In this case, my husband was a guest too, and he also observed what I did. I wish I coulds relive it over and over. It wasn't until we had contacted them that we were informed of the switch. The maximum capacity for weddings and events at the mansion is 150 people. The location is beautiful beyond words, and the atmosphere makes you want to relive the day over and over! Thank you all for making my wedding a magical occasion! I highly recommended this venue and Event Specialist, Jessy. The food that we did taste was very tasty. The Waterfall provided us with best wedding day experience I could ever imagine! The staff was wonderful and so attentive. and Abigail who were so kind and helpful and made sure our day was perfect. The staff at the waterfall were professional, awesome, and very genuine, which is hard to come by! Our decorations accompanied by the borrowed items from the venue made the Cascade Room look absolutely amazing. And the Bridal AttendantOMG-I feel terrible cuz i can't remember anyone's name!!! The Grand Ballroom, which can accommodate up to 500 of your friends and family, is simply elegant with its crystal chandeliers and marble dance floor. :). When I thought of my special day I had no idea it would be so amazing! There is not one bad thing to say about The Waterfall. The bridal suite accessibility was a plus for the bridal party, as it provided us a calm relaxing space to prepare for the party of our lives. We all felt like we were treated like royalty. The entire staff at the waterfall was AMAZING!! Located in Claymont, Delaware, The Waterfall is an effortless drive from all areas of the Delaware Valley. This venue is breathtaking! You can tell that service is an extremely big deal to them and it shows. The whole staff was on point, my bridal attendant was AMAZING !!!!!! They make you feel like you are apart of the Waterfall family from the moment you walk in the door, and like royalty the day of your wedding. Just wanted to thank you again for all of your kind words! She is an incredible person and I would recommend her to anyone! Located 30 minutes outside of Philadelphia. When the big day finally came upon us, I stumbled upon David giving his staff the rundown of the schedule and their assignments. Our maitre d', Ian, was absolutely fantastic !! The food is delicious and they give you so many options to choose from so you can tailor a menu that is perfect for your event. I never felt overwhelmed or stressed. Perfect! How could we have not heard of this place before? Our main contact was Ashley and she did a wonderful job answering all our questions. resque outdoor ceremony space and the luxurious ballrooms. Find wedding inspiration that fits your style with photos from real couples, Sit back and relax with travel info + exclusive deals for the hottest honeymoon destinations. Although my husband and I didn't get to eat much, our guests could not stop raving over the food. Everyone we met and worked with at the Waterfall, from the owner, the manager, our maitre d', and the caterers, were all so professional and gracious and truly made our experience so pleasurable and special. I wouldn't change a thing about our entire reception and wish we could relive it all over again. I am so very grateful to the staff for making our weeding so unbelievably memorable! The My now husband and I got Married at The Waterfall this past Saturday May 14, 2016 and have been planning this wedding for a little over two years. Everyone of our guests couldn't stop commenting on how great the food was, how accommodating the staff was and what a beautiful venue we chose. The dessert!!!! Not only did she ruin what was supposed to be our FIRST DANCE, by grabbling our arms tightly, pulling us to tell us she had a surprise, while our first dance music was wasting away without us on the dance floor.she unprofessionally demanded in so many words that it didn't matter what we had planned because this was HER facility! Capacity: 180 (200 w/out dance floor). In closing, I cannot end without talking about the FOOD! My guests still rave about the food and how beautiful the venue was. I made a complaint that no one communicated this change with me, but it happened again with my second coordinator. Jessica was our new coordinator and she was great, however we weren't notified of the change in staff. You guys did a phenomenal job!!!! I can't even. The Waterfall was the perfect venue. They were all incredible!!!! The overall day of the wedding was perfect. We were able to have a first look of the reception ballroom during cocktail hour before any guests entered and although we didnt need to change a thing, I appreciated the courtesy. b job and was so great to work with. - Jessy & The Waterfall Team. All the other staff I worked with were very nice and accommodating as well. My wedding coordinator Nicoleta was phenomenal, I cant say enough great things about her. Rachel's response was "Why did you take so long?" We got married at the waterfall 10/6/18 and I'm so glad I listened to advice of others and took the time to actually look around to take it all in because his venue is gorgeous and truly were there for you every step of the way. Just like a thumbprint, every personality is different, and when we serve the public as we do in the wedding industry, we often wear our heart on our sleeve. There was a time that i would have told every one I knew to go there, but now with the blatant ignorance of my feelings I would NEVER tell anyone to go there or use this venue. Most important to making the day work is the quality of the staff and their due diligence. I want John and the staff to know how special I felt as an officiant. Just when you thought it couldn't get any betterit got better! The Waterfall is a beautiful Venue with beautifully landscaped grounds and gorgeous marble interior with glass fixtures and beautiful chandeliers. When you host your ceremony at the Waterfall Catering & Special Events, a wedding venue located in Claymont, Delaware, you can experience a truly romantic escape. In hindsight, I would have 100% selected another venue. because of it's looks but because of the food package. ur reception was held in their Cascade Ballroom. Words cannot express how AMAZING AND PERFECT it was. I worked with Melinda who was very helpful throughout the planning process. Our contact person and day of coordinator, Jessica, was a joy to work with the days leading up to and the day of our wedding. She was incredibly responsive and addressed any and all questions that came up. From day one until the night of the event the staff was just wonderful. Again, we are very sorry for your loss and we wish you all the best. 174 Acre Luxury Mansion Rental with Private Pool in Poconos - PA (1700) 4.96. all other weddings for us., Nothing is going to top this! XOXO. I am so thankful for Amanda, our wedding attendant, she was beyond incredible and did everything she could to make our day great! Any question I had she answered, she was patient and kind, she made s Bree, That was a very special touch that made me feel carefree that night. When we arrived, we "bumped" into Rachel Cotton. If you are looking for a wedding reception venue, I seriously advise that you consider The Waterfall. As you probably have read from the other reviews, food was abundant and amazing! Getting married in the middle of a pandemic was stressful in itself, but the staff made my big day perfect. Our wedding day was absolutely beautiful! Thank You, Even with the missing DJ, everything ended turning out perfectly, which is all that matters! Everything was absolutely amazing. And the venue itself-breathtaking. It is always unfortunate when a couple has to cancel their event regardless of the reason. The amount of food during the cocktail hour was incredible. Things were supposed to be timed so we didnt even see each other. The FOOD was out of the world amazing and better than anything we discussed. Not to mention other different food options that we didn't even know about before the reception. ure each detail at my wedding was complete and to my standards. There is just too much to say about this place. These were the main issues that brought our rating to a 4, however, all of our guests were very impressed. sure hosting your event, and we wish you and Cornelius a lifetime of prosperity and happiness. The staff at the Waterfall catered to all of our wants and needs to create the most unforgettable of our lives. If We had our wedding here this past Friday and I can not say enough great things about the venue and the staff! I nicely asked them if they can either give us other date of their choice to do some other function. -large selection of cocktail hour food They took away the stress from us. Our guest are still raving about how wonderful and well organized our wedding was. They nailed every detailed we discussed and I can not thank them enough. . There was SO MUCH FOOD. ey were by our side for whatever we needed the entire night. Finally, HERE IS THE KICKER. Your guests will sure to leave full and happy. Staffing was very s After I got engaged, my husband and I started to look for venues and the one that REALLY helped us was looking at reviews from other couples. The team can also help with creating custom lighting as well as the following services: Follow The Waterfall Catering & Special Events on. We asked for whom we scheduled our appointment with and she said that she was going to be walking us around today. I have to give a shout out to Ashley and Sam, as the bride I would not have stayed so poised without you. -there were 2 bar tenders for a 250 person wedding, which definitely overwhelmed the bartenders and annoyed my guests. If you are debating whether or not to book them, do it! The staff were SO nice i can't even explain. My visited this venue 3 times so I know this was the place she wanted. -their package includes a free cake ours was terrible and ugly, I wouldve rather paid for it. I cannot say enough how incredibly happy my husband and I are with this venue. 1001 North Delaware Avenue, Fishtown. ideas to make my wedding perfect. We even had our own bridal attendant which was so great! Moving on we deliberately asked for mauve- colored napkins on the tables during the reception, The Waterfall decided on PINK. Thank you so much for Melinda and the Waterfall for making my dream wedding possible. hey worked with us in planning the ceremony and reception in a way that our guests will feel safe. The Waterfall provided us with best wedding day experience I could ever imagine! Wow! And then they sit you down and go over everything that is included in their package. If you want a wedding venue that KNOWS what they're doing-look no further than the Waterfall. I told my guests beforehand how many cocktail hour and dessert options there were going to be, however they did not expect to get what they did. Sign up on The Knot to reach more couples and book more weddings! Not only that, we gave The Waterfall a seating chart, including tables with ONLY CHILDREN AND THEY SERVED THOSE TABLES WITH CHAMPAGNE DESPITE OUR CLEAR OUTLINE THAT THE TABLE CONSISTED OF UNDERAGE CHILDREN! Even though you will be situated just a few minutes away from Philadelphia, you will feel as if you are in a tucked-away garden setting. It was a perfect night! There had to be over a hundred different foods which includes a Toscana table, 25 or more butlered apps, 3 stations, pizza and more. My guest absolutely loved the venue and the food!!! We had our own private bathroom in the ballroom just for our guests, along with the bar inside as well. Very responsive and accommodating to all of our requests. She was so sweet, very attentive, and right there any second I needed anything. Any time I'd call or send an email, she was very prompt at responding and would ask the owners for further clarification if there was something she couldn't answer for us on the spot. I cant have a wedding anymore because it will not compare to yours. All in all the venue was gorgeous, but I just wish I could of taken part in making things exactly how I wanted! Thank you to The Waterfall for helping to make this a day to treasure. I'd 110% recommend this venue or at least going and checking it out. Select the Caribbean Station for the Oxtails your guests will thank you for it! They also worked well with us when we were paying for the wedding during covid like in March. You made my wedding the most gorgeous and best time of our lives! ), it still turned out Amazing. One of the most important things to me and my husband for our guests to experience was amazing food and plentiful amounts of it - this place does that justice and then some.
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