Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! I turned it off and back on still no service. It offers a wide variety of smartphones and allows users to activate service on their current phones. This company and the people who work here are so horrible. By account information, we mean phone numbers, account numbers, login details, and more. I always get great service and customer service is great. You can help! Would not make an exception,to a hotel reservation I made thru Priceline. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. They outsource all of their work to Philippines who do not know the basics of the English language. The wireless phone number can be changed only up to 4 times per year. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Never had any other carrier! Available online only. 30 minutes to sync email to your phone. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. After setting the sync settings, emails will begin displaying on your phone. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. A couple hours later my phone lost service. I have had nothing but horrible service ever since I've had this horrible carrier. Your Privacy Choices. Just a Philippine call center that is undertrained and could care less to do their job. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. WebSearch Newegg.com for iphone 6s plus straight talk. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. Rates are subject to change without prior notice. The freaking phone isn't no good the button doesn't work. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. I have questions that Wal-Mart can not answer. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. I have been without service since 1/02/23. The latest review Sales/Customer Service was posted on Feb 21, 2023. Sign up to receive our free weekly newsletter. Privacy Policy. Straight Talk has continued to offer quality services since launching a few years ago. All rights reserved. Please keep sharing your experiences so we can continue to improve this free resource. Apparently I am not the only one with issues. WebChat with one of our agents live. This is one of the worst experiences I've ever had with any company. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. That person took my address, email address, and phone number. Once the app and email has been set up, an icon will appear on the applications menu. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. The company offers a wide variety of phones, including budget phones that come free with a phone plan. I then told him that we would be leaving Straight Talk before the weeks done. Companies can ask for reviews via automatic invitations. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. That dirty freaking bad customer service is awful at Straight Talk. I ordered a Samsung Galaxy S10 from their website. Yesterday one of our phones just stopped working (wouldn't turn on). WebSearch consumer complaints, reviews and information about straight-talk-.com. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. We though we'd save money with Straight Talk. It's the most convenient way to manage your service. Long time customer of Straight Talk. Advertisers above have met our To use this option, simply visit the Straight Talk official website. Its slower data speeds may not work for people who use their phones for streaming. Even when they trouble shoot my son's phone he still can't do anything. We value your privacy. About 5 hours later, I had not received the label via email, so I called back. Still hasn't. There are no contracts and no hidden fees. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Listings for companies similar to Straight Talk: Customer service is awful. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Why Ripoff Report will not release author information! I can call my son in Maui. That's how much they give a . Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] | > Print Monthly Statement. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. I am very angry. I do not know if they changed their website or not. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. But you have exceeded the number of items allowed per order. 2023 TRACFONE. Consumers want to see how a business took care of business. Copyright 1997-2023 Ripoff Report. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Depending on location, powered by 5G or 4G It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. They might even offer some discounts or incentives to keep you with them. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. They lease service from AT&T, Verizon, T-Mobile or Sprint. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Harris Teeter. Find more than 137,785 complaints| Ripoff Report You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. All of a sudden my phone stuck in sos mode. I even went bought a new Sim card. Hiding negative complaints is only a Band-Aid. But they were so QUICK to take the money out of my account. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. I never was able to get one. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. Forget about data limits! Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Be the first one to find this review helpful. There wasn't one person that I spoke with that even cared. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. Called customer service and she did not help me at all. Straight Talk is a reliable alternative to major cellphone providers. Information may be transmitted with a delay and may not reflect actual balances. WebGet rewarded with Free Service at Straight Talk Rewards. You can use our automated system or speak to a Customer Care Representative. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Kept asking to speak to a manager but was told they were a manager. You can now share news articles on your favorite social media channels. You have quick access to the information you need from the fly out Menu on the top left. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Verizon does not work well in this area, hence the AT&T sim card. WebStraight Talk, Inc. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. I was a no show due to a soft water flooding of o Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. I would leave 0 stars if I could. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. If you paid for their service in advance, you are entitled to a refund. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Only for personal use. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. But I stayed on there three hours trying to get a phone for my husband. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. Is it possible to keep my Straight Talk phone number after canceling? Simply let him/her know that youd like to cancel your Straight Talk service. Had enough of straight talk terrible customer service. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. RATES EXCLUDE INTERNET SERVICE. With Android 4.0 and later versions, you can set a mobile data limit reminder. There's a problem. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. You'll sit for hours waiting for help. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. This special promotion only allows one additional line to be added at a time. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Please visit our 611611 Page. INSTALL NOW>> Forget about data limits! I called customer service multiple times only to have the call dropped each time. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. | Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. You have exceeded the amount of Smartpay items allowed in your cart. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Straight Talk is also branded as Tracfone and offers prepaid phone service. Will I be able to use my existing handset when I move to Straight Talk? Chat with Support Call Directly Need guided support? Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. This is your device's unique identification number. Yes, you may change your Straight Talk phone number. How Do I Register My New Straight Talk Phone? Plans include unlimited talk and text and high-speed data. You'll see a list of merchants you've subscribed to. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Check your balance, refill or manage plans and phones with our 611611 text feature. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Hopefully I can get them to unlock my sim so I can switch to something else. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Tell us what your question is about so we can direct you to the best team to help you. Meanwhile, she said their is nothing wrong with my phone. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. All rights reserved. How do I cancel my Straight Talk service? When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Straight Talk will unlock phones for current and former Straight Talk customers for free. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? Went to walmart to buy a hotspot to get me by. ^FT Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Your Straight Talk phone uses the towers from one of these four networks. We also highlighted some reasons you might want to cancel your Straight Talk services. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. I am now in the process of changing carriers because of how horrible they are and continue to be. You will need to perform a separate checkout for the items in your cart. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Chat with Support Call Directly Need guided support? Some phones on specific plans have hotspot capabilities. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. We've come across 5 numbers locally that we can't call. There's no kind of help or communication to help at ALL. Track data usage in the app or from the home screen widget. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. PLEASE if you want good service or a good phone plan look ANYWHERE else. How do I know I can trust these reviews about Straight Talk Wireless? I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. This is a garbage company and should not be able to do business. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. Click below for our Contact Information and hours of operation! Customer service gives no true resolution to the issue. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. Straight Talk could never get my phone to activate. We DO NOT remove reports. I am going to be switching to AT&T prepaid. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! After installing it in my phone it said SOS for the cell signal. They also have a rewards program so you can earn points to get free monthly plans. WebUnlocked phones youre bringing to Straight Talk. Sometimes, they might try to convince you to remain with them. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. F this company. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. When using this App, standard data rates may apply. Access the Wifi Optimizer to help reduce data usage. After converting to the Verizon sim, my line has shown "inactive" for weeks. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Alarms, TTY and other systems may not be compatible. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. Find out how we combat fake reviews. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! We don't call a lot of people. Their website claimed my transaction didn't go through even though my credit card was charged. Track data Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Terms & conditions, Privacy Central I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Stole $57.98 from me. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. International long distance service is available to select destinations only, which are subject to change at any time. Im so mad right now. We also ensure all reviews are published without moderation. All rights reserved. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". They wanted me to buy another cheap phone to keep my number. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone.

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