For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Holland America Line has announced that its running a special offer for members of the United States military. The minimum age to participate in Club HAL is three years. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Holland America Line assumes no responsibility for the items listed above. Fares are based on Promo(s) DN*. Experience the best in cruise ship entertainment. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Limit: One (1) offer per person, and up to two (2) per stateroom. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. On the second day, go to the desk (or a kiosk) and ask for a copy. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Hours are from 6:00am until 9:00pm. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. So far we have never seen any missing OBCs. Make your wedding dreams a reality. Therefore I will have to have a hold put on my card for $420X6. Daytime dress is casual. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. All other questions and concerns regarding air arrangements should be directed to your travel advisor. At Holland America Line, cruising is our passion. 1. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. Learn more, Self-care, anyone? WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Then sail away for your romantic honeymoon! All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Early Booking Bonus Offer is valued at $130 per day. I have a $200 obc . $150 from HAL $50 from TA. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Let the vacation begin the moment you arrive in a new country. You do not need to include any suffixes on your airline ticket. To book, or for more information, simply visit your Future Cruise Consultant. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Infants must be at least 6 months of age at the time of embarkation in orderto sail. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. bars, the shops, spa, shore excursions. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. He could still use it to get access, but he would not be able to charge anything. Choose from options for calling only, calling and messaging or calling, messaging and data. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. The final amount billed may take up to 24-hours following disembarkation. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Would the front desk be able to tell us do you know? on board, nor do we have kosher dishes, utensils, pots or pans on the ship. I'm going to have to remember that I have a $2500 hold on my card. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. Discover ancient cities, seaside towns and a rich culinary tradition. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. You should have it available at the gangway when disembarking so please. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Please Note: There is not an Automated Teller Machine (ATM) available on board. If you dont use it, you lose it. Also, full laundry and valet services are available on all of our ships. (Voyage plans cover your entire cruise and are available at a discounted rate. ), and spa treatments. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. Cash deposits can be made on the last day of the cruise. (See section for Bags VIP Luggage Delivery below for details.). Youll find something that sings to your heart, night after perfect night. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. So everything you charge to your room (beverages, on-board shopping, hotel service charges, minibar, etc.) Visithollandamerica.com for more information. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. The choices are endless. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. It is not a deposit, it is a hold on your credit that is available. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Please see the following important information about your luggage tags. Tips? A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. We are privileged to transport guests to every corner of the world. It depends on the type of OBC you have. Where do they come up with such a ridiculous figure. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. This will generally include any credit given by a TA. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. A customary fee will be charged for services and medications dispensed. Unused TA credits were credited back to our credit card at the end of the Across the cruise lines fleet of 11 ships, theres everything from live music to lectures to keep all ages happy, and weve rounded up the most fun to be had. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. And the run around I got when I asked about it, makes me regret picking Holland America. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. Please Note: This online procedure must be completed prior to your sail date. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Additional quantities may be entered, although they will be subject to duty and IRS taxes. Yes, you are correct. In order to make returning home as smooth and easy as possible, please take note of the following tips. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. See Cruise Deals for active promotions. OK, I'm convinced on beverage card and donating any overage to the crew. With Carnival, they held $70X4 adults and $70X2 kids. Be certain to bring along a record of all your vaccinations. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. Still have questions? Table number and table size are on request only, and will be assigned by the Maitre d' on board. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. The password will need to be disclosed to the youth staff upon pick up of the child. ONE THING THAT I WOULD LIKE ALL OF US TO DO - on your HAL surveys, recommend that HAL allows us to use OBC toward tours booked prior to boarding. Each item is authentic and many are branded with designer names you have come to trust. During our regular business hours, please call: 1-800-426-0327. Changes to your already confirmed flights (change fees and differences in fare may apply). Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. on board. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. Is this essentially correct or am I missing something? Promotion is based on promotion code(s) N2 and based on double occupancy. to sail. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Distribute your ship phone number to friends and relatives. Oh, well, the bottom line is the money is not available to spend. You will recognize our representatives by their Holland America signs. Download the app before your cruise, log in, and immediately start using Navigator. Please contact us or your travel advisor for more information. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. You will be responsible for all costs you incur to join the vessel at the next port. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Powered by Invision Community. Please fill out the form and return it to the Guest Services as soon as possible. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. You will be able to leave a comment after signing in, By Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. Please have the ships name, your partys name and stateroom number before you call. Please attach a tag to each piece of luggage you will be checking on the cruise. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! During the voyage, a safe to store your valuables and important documents is available in your stateroom. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. of getting by a scooter left in a hallway. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. Some clearances will require face to face inspections, details will be communicated to you onboard. prior to debark. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. 1-206-626-7353 to add services to your itinerary. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. both aerobic and strength-training equipment. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. of disembarkation. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st Dining venues vary by ship. Please see the following important information about your luggage tags. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Call us toll-free at 1-888-425-9376 or 206-626-7320. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. You may also find more information on our tours and shore excursion programs on hollandamerica.com. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. I got all three answers, the last of which (from Seattle) was all "use it or lose it". Shore Excursion credit is based on cruise duration and is per person, not per stateroom. Birth certificates can be an original or certified copy. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. Conserving water results in less energy spent making water, thus saving fuel. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Started August 27, 2021, By Thanks everyone. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Intimate dining featuring Double R Ranch Beef and fresh seafood. Appointments may be made in advance on our web site athollandamerica.comor once on board. That is ridiculous. All Holland America Line ships offer a variety of wonderful merchandise from around the world. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. HAL is neither responsible nor liable for any printing errors. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. All staterooms are equipped with hair dryers. A seamless transition is what our pre- and post-cruise hotels and tours are all about. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. The rate is US$16.00 per minute and billing begins at the time specified. Must Book By Mon, Feb For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Listen to the menu and select the number that corresponds to the ship you are calling. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. A password will be selected by the parent/guardian of the child. This is only a "hold' and not a charge to your credit card. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. For questions about your service or about billing, please contact your home network customer service. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. Any additional information concerning currency restrictions, please contact the customs agency in their country. if you have and inside stateroom do you have to pay for laundry service? Dial 1-800-993-5483 (US). Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. MissJammin, November 23, 2016 in Holland America Line. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. All onboard purchases and services are charged to your account by using your stateroom keycard. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. Unused TA credits were credited back to our credit card at the end of the cruise. Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. Holland America Line does not discriminate against persons on the basis of disability. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. You will be responsible for all costs you incur to join the vessel at the next port. Even through two hurricanes. I appreciate the info above, being relatively new to HAL. 19952023, The Independent Traveler, Inc. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Not everything you buy is going to be on board. With this in mind, the following emergency phone numbers are available for your use. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. An curved arrow pointing right. 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. CC Help Jenn Thanks everyone. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. We always use our Holland OBC first, then if we have any left, it gets

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