To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. This office is critical for ensuring independent and objective oversight of DHS. 2400 N Lincoln Boulevard Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. 501 I Street, Suite 9-200 DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. Please direct all media and/or general information inquiries to OPA. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. The Wannamaker Building DHS OIG agreed with this recommendation. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Organization. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. > Agencies Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. View the map that shows the 10 regional office locations. An active investigation continues on Relator's other complaints. (312) 730-1620 Directions. Teri Lewis, Assistant Regional Inspector General for Audit Fax: (915) 577-9012, Phone: (713) 718-4888 Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Information on how to send mail to the Department of Homeland Security. We will continue to monitor DHS OIG's efforts to address this recommendation. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. This office is critical for ensuring independent and objective oversight of DHS. DHS OIG agreed with this recommendation. Myra Hamilton, Acting Regional Inspector General for Audit An official website of the U.S. Department of Homeland Security. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. Office of Inspector General 1500 Pennsylvania Avenue, N.W. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. Chicago, IL 60604 Share sensitive information only on official, secure websites. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Children and Youth In September 2022, officials said they expect to complete work on a workforce plan by December 2022. Oklahoma Human Services Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. Menu; Search; En Espaol; Contact; DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 Drive transformative change to improve DHS programs and operations and promote a safer homeland. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. Report financial crime by contacting a U.S. Secret Service Field Office. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Return to top. (202) 566-2549. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. : DHS OIG agreed with this recommendation. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. The other policy would establish the DHS OIG quality control and assurance program. Published: Jun 03, 2021. Our diverse team of oversight professionals are . Fax: (202) 616-2051, Phone: (202) 616-4760 For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Fax: (202) 616-4532, Phone: (202) 616-4620 The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . > About Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. 245 Murray Lane SW U.S. Department of Health & Human Services HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . 245 Murray Lane SW Oklahoma City, Ok73105 A lock An official website of the United States government. In January 2023, DHS OIG issued an updated report review directive. Actions Needed to Address Long-Standing Management Weaknesses. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. DHS OIG has made progress in developing these key organizational performance management documents in recent years. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Michele Weaver-Dugan, Regional Inspector General for Audit (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. Return to top. Information and guidance about COVID-19 is available at coronavirus.gov. 794.7788 401 W. Peachtree Street N.W. 245 Murray Lane SW Official websites use .gov NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. Phone: (202) 616-4620 Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. About Us . We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. DHS OIG agreed with our recommendation. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. 200 Independence Avenue, S.W. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Field Office Location. Vacant, Regional Inspector General for Audit A lock Menu; Search; En Espaol; We will continue to monitor DHS OIG's efforts to address this recommendation. An official website of the United States government. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. or https:// means youve safely connected to the .gov website. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. Fax: (202) 616-4532, Phone: (202) 616-0645 Fax: (817) 385-2080, Phone: (303) 335-4201 COVID-19 Weekly Update 3-1-2023 03/01/2023 . Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Please direct all Congressional inquiries to OLA. (LockA locked padlock) Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Secure .gov websites use HTTPS HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Relator knew that management was assuming each camera had a 90 degree field of view. Official websites use .gov I was also the lead tech agent for the Albany, NY . Yes No 40 Fountain Street. Sacramento, CA 95814 Yes No Eastern Region Stay informed as we add new reports & testimonies. If you have contacted other . Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. Washington, D.C. 20201 Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. (202) 566-2391. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Before sharing sensitive information, make sure youre on a federal government site. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. See All Field Offices. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Attn: Office of Investigations - Hotline (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. Fax: (202) 616-9881, Phone: (202) 616-4550 DHS OIG agreed with this recommendation. Gary Whitman, Regional Inspector General for Audit (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) Fax: (713) 718-4706, Phone: (818) 863-1901 It has operated for 4 of the last 6 years, including 2020, without a strategic plan. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. Check-In Office.
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. Midwestern Region With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Listing of key contacts organized by component agency. Fax: (415) 503-1417, Phone: (703) 413-1835 In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. . We will continue to monitor DHS OIG's efforts to address this recommendation. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Looking for U.S. government information and services? HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Appointment notices will include more instructions for visiting USCIS facilities. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Western Region > Agencies (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. Sacramento Regional Office (California) We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: (312) 886-7065, Phone: (817) 385-2071 Receive the latest updates from the Secretary, Blogs, and News Releases. Fax: (703) 413-1833, Phone: (703) 413-1855 Southernwestern Region Main Navigation. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . OIG's Role DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. We can help at (405) 522-5050. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. OIG is headquartered in Washington, DC, and has three regional offices. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. We will continue to monitor DHS OIG's efforts to address this recommendation. Share sensitive information only on official, secure websites. Washington, D.C. 20201 Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. About Us . Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Gary Whitman, Acting Regional Inspector General for Audit > IEA . 1999 Bryan Street, Suite 1440 Main Navigation. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. (404) 974-9417 I am submitting this . Vacant, Regional Inspector General for Audit DHS OIG agreed with this recommendation. Ben Sanders, Assistant Regional Inspector General for Audit (800) 869-4499 Fax: (415) 355-2731, Phone: (520) 620-7390 U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Report West Virginia Recipient Welfare; Report Health Care Crimes; A lock . In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans).Secl4 Lewis Structure,
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