Papers piling up on your doorstep are a sign to burglars that nobody is home. It didn't happen. Enjoy both your weekend mornings! i understand the Star is not delivered in our area. I authorized a 40 dollar payment. Home Delivery Customer Service For Digital Only subscriptions, there are no refunds. [CDATA[ On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. Subscribers can, however, get TV Weekly Magazine included with their Sunday paper by signing up for a separate TV Weekly subscription, and paying an additional charge. Get up-to-the-minute news sent straight to your device. '&charset='+document.characterSet : '')); by our Lee corporate partner, and we did not/do not have the option locally to if (document.referrer) document.write ("&referer=" + escape(document.referrer)); //]]>-->, 101 E. Market St. Suite D Warrensburg, MO, 64093 We sincerely That should be the last charge. Sunday: 7:00am - 11:00am . While the price of Thanksgiving papers purchased at retail outlets is higher ($5), no additional charge is passed along to subscribers. I believe the same deadline for renewal applied to all subscribers. 520-573-4366, Digital Advertising Home Delivery Customer Service Editorial, Opinion, Letters to the Editor. if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) < 728 ){ Business hours: 8 a.m. to 5 p.m. Monday through Friday. This full replica of our printed product provides you the newspaper as you know and love it from the convenience of the web. document.write ("?zoneid=5&block=1&blockcampaign=1"); Emailed - ignored. You can also manage your account online at tucson.com/account. Enjoy the unmatched experience of a Tucson Arizona Daily Star subscription, conveniently delivered to your doorstep. Report Breaking News:. They gave me credit for 338.04 on October 11, 2021. If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact Tucson Arizona Daily Star, so that we can send a reminder notification to the delivery carrier in your area. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and told the Daily Star that I did not want to get charged for those dates. Email a description of the issue to e-edition@tucson.com. I am a subscriber but cant seem to access the e-Newspaper. The phone number will be in your phone book, on your bill, or in the newspaper. //]]>-->. Yes. '&charset='+document.charset : (document.characterSet ? This change was mandated Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. Always get more of the story, breaking news and unlimited access to videos, photo galleries, databases of public documents, and more available on your desktop, mobile devices, and our mobile app. Zero stress. Subscribers receiving the printed edition get Ad-free access to our USA TODAY Crossword puzzle! While on a home delivery vacation hold, your account will be credited $.15 per day (Mon-Sat) and $.22 per Sunday that the print edition is not delivered. 520-573-4366, Digital Advertising Why is my neighbor paying less than I am? Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing. Click "View Information" and sign in if asked to. document.write ("&loc=" + escape(window.location)); The program no longer provides free daily print editions. Sign in to your account in the app to unlock your unlimited access. After a period of time, however, your home delivery will be automatically stopped, and your account balance will reflect all received deliveries. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-3pm Monday-Friday, 7am-11am on Saturday and 7am-11am on Sundays. Can You Bring a Defibrillator on an Airplane? var m3_r = Math.floor(Math.random()*99999999999); What happens if I dont Activate my account? We will continue to sell single copy print editions of the newspaper at retail outlets. This went into effect in February 2022. Please note that while newspaper subscription prices are published for your zip code there is a very small chance that your specific address is not serviced by the Tucson Arizona Daily Star. Click here to learn how to clear Tucson.com cookies for your web browser. Told same thing and promised credit of about $42 to charge card. I tried to Activate but it didnt work. The App is Free but requires an Electronic Edition subscription to view. Yes. You can enjoy daily games by visiting puzzles.usatoday.com or through the USA TODAY Crossword app available on your iPhone or Android device. Please also specify the device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. Residents living in California, Vermont, New York, and Maine can cancel online by visiting their Account Management page once logged in to the website. How often do you increase subscription prices? e-edition@tucson.com The first charge should only have been for $43 approx. tucson.com | The Arizona Daily Star is Tucson's premier source for local news. Our e-Newspaper is an exact digital replica of the daily print newspaper, viewable on computer, tablet or smartphone. There is no paper statement fee if your account is set up on EZ pay. I got so tired of online news apps that gave me stories I didnt want and were full of annoying flashing and scrolling ads. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. business days to post to her account. Once it starts to shake, you'll see an X Mark at the top of the app icon. Went back to my local paper's app. Papers can also be accessed via newspapers.com, or at the main Tucson Library at 101 N. Stone Ave, Tucson. We do not provide refunds prorated for the remainder of the payment period for Digital Only subscriptions. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 4 complaints closed in the last 12 months. Please allow 2-3 weeks for our systems to update your request. In an effort to avoid unintended interruptions in delivery, we provide a grace period prior to stopping delivery. But thats OK as one can usually figure out what the intended words are. Access unlimited news on all your devices, receive subscriber-only newsletters, exclusive content, and tons of perks. Yes. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. if (!document.MAX_used) document.MAX_used = ','; Do you have any troubleshooting steps? We had transportation issues overnight and expect to have all papers delivered within 2 hours of your normal. Mr. ******** will receive a refund of Arizona Daily Star charged me two amounts on February 7th, one for $7 (my regular digital subscription rate) and one random charge for $14.72. Enter the email address associated with your subscription and choose a password. Your Essential Shopper is a FREE collection of local content, ads, savings opportunities, and up to $100 in valuable coupons. Local Sports Things To Do Business eNewspaper Politics USA TODAY Obituaries Travel Local e-edition@tucson.com You can print out puzzles and email stories to family and friends. Digital Access subscriptions, however, include access to our e-Newspaper, and can be viewed from anywhere. What is your refund policy on subscriptions? You may Request a Vacation Hold online 24/7 through our subscription management page. By that time the next month will be due again. Im really enjoying it! Have questions about your subscription? Vacation Stops. After canceling your . The lead time to start delivery on a new order varies by area. Complete the required steps. | Terms of Service | Privacy Policy, Arizona court OKs execution request that AG tried to undo, Tempe OKs plan to change street, park names with KKK ties, Hobbs vows not to carry out execution scheduled by court, Bradshaw Mountain Hi-Railers holding model train display Saturday, March 4, County superintendent expected to appoint candidate for Yavapai College Board on March 10, Embry-Riddle to host Aviation History Presentation: Eric Bippert Virgin Orbit Test Pilot March 9, AZ lawmakers move to cut length of jobless benefits, American Legion Post 6 Honor Guard commander passes leadership baton, 2023 storms produce above-normal precipitation for Prescott, benefiting local lakes, March snowstorm brings more than foot of snow to parts of Prescott, surrounding areas, Contents of this site are Copyright 2023 Prescott Newspapers, Inc. and Western News&Info, Inc. All rights reserved. No. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. tucson.com/subscribe. We cover the issues that Southern Arizonans care about most. Sometimes, automated e-mails from Arizona Daily Star get caught up in spam filters. In some areas weve had ongoing challenges with our newspaper delivery caused by a variety of economic factors. Are subscribers charged extra for the Thanksgiving Day paper? Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage". We do not have a renewal deadline applied to all subscribers.Indeed, there was a significant change to our comics var m3_u = (location.protocol=='https:'? *** ***** If you are experiencing an unusually long hold time, you can always email your question to circulation@tucson.com or go to our online customer service portal on tucson.com. legals@tucson.com. Depending on Ms. ******** banking institution it may take 5 to 7 Click "My Apps and Games" then "Installed". Called again. Rather, any price adjustments will be made at the end of prepaid terms. If a teacher/school is interested in the program, they can visit tucson.com/nie or contact Anais Teso at 520-807-8038. If you are using any Anti-Virus software / Firewall or Internet Protection Software (Ex: Norton, AVG) to see if they are blocking cookies or disabling javascript. Business hours: 8 a.m. to 5 p.m. Monday through Friday. Yes. Hours. Tubes cost $5, and come with basic mounting hardware. Click on "Arizona Daily Star" or "Star Publishing Company" to cancel. Some content on Tucson.com is labeled "FOR SUBSCRIBERS." BBB Business Profiles may not be reproduced for sales or promotional purposes. Click on that X to delete the Arizona Daily Star app. var m3_r = Math.floor(Math.random()*99999999999); if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) >= 728 ){ These rates will increase to full rate ($85 per month) over time. That way, there won't be a week-old newspaper sitting on the doorstep, signalling your absence to passers-by. We strive to maintain these guidelines; however, there are always circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed. I signed up for a free e-newspaper trial, but didnt receive an e-mail. if (!document.MAX_used) document.MAX_used = ','; Connect with our staff on topics that matter to you via email or request a reprint. How to Put Your Mail On Hold With The Post Office Online, How to Contact the President of Delta Airlines. YES! On December 15, 2020, someone called me for a newspaper subscription payment. document.write (document.charset ? For more information about Premium Editions please visit. document.write ("&loc=" + escape(window.location)); You can cancel at any time by calling Customer Service at 1-800-332-6733. Installation is the subscribers responsibility. mobile@tucson.com, Retail Display Advertising Closed my account in November of 2020 via customer service and still being charged and told my account is active. Called paper on 8/13/21, Rate had increased to $55 a month from $40. |. Several years ago I moved to digital format so I could read anywhere anytime. The charge on 10-6-21 for 263.41 should be refunded + the 338.04 charge on 11-8-21. Choose . Download our app through your apple or google play store to personalize your news alerts, swipe and scroll through stories faster, and bookmark them to save and read later. Information about canceling. I waited until January 8, 2021 to call because I still didi not have a check through the mail. Existing subscribers can sign up for EZ Pay by visiting, Subscribers can update their payment method online by visiting. the new content, if you would like to cancel your subscription we will provide We sincerely apologize for Ms. ***** ****** The digital portion of your subscription remains active and available, so content charges will continue to be applied while you are on vacation. Vacation stop Please login or register to your subscription account through the link below. Unfortunately, no. If you receive your print edition via the US Postal Service, your print edition will be delivered with your daily mail service. Get up-to-the-minute news sent straight to your device.

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